Orders from Fraternal organizations already having an account will only be accepted from the Secretary/Recorder or Presiding Officer. We must be notified in writing of any changes in the person(s) authorized to purchase in the name of the Fraternal organization. Indivduals placing an order can pay by MONEY ORDER, CASHIERS CHECK, or CREDIT CARD. We accept: VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS.
Sorry, NO PERSONAL CHECKS
Terms to recognized Fraternal organizations who have established credit with us are: NET 10 DAYS following monthly stated meeting or NET 30 DAYS. Past due accounts will be charged a 1-1/2 % percent per month late charge (18 % annually).
SPECIAL ORDERS (Includes Custom Made Items and Personalized Items):
NO RETURNS or CREDIT will be allowed on custom or personalized items made to customer specifications.
NO CANCELATIONS will be allowed on custom or personalized items where work has already started.
ALL custom or personalized items require PAYMENT IN FULL before work can begin. Every effort will be made to correct any defects in material or workmanship should they occur.
Please allow extra time on custom or personalized items.
**ALL CLAIMS MUST BE MADE WITHIN 30 DAYS OF SHIPPING ** If you are not satisfied with any stock item in our catalog, you may return it within 30 DAYS from the date you received the item(s). Please return the merchandise and original packaging, include a letter or note indicating the invoice number, invoice date, reason for return and a daytime phone number. Credit/refunds will be issued LESS the original Shipping/Handling charge. ALL ITEMS BEING RETURNED MUST BE SHIPPED PREPAID. NO CREDIT/REFUND WILL BE ISSUED FOR RETURN SHIPPING.
We regret we cannot allow returns or offer refunds on custom or personalized items. Stock items being returned after 30 DAYS are subject to a 15 % restocking charge. ALL RETURNS ARE SUBJECT TO OUR INSPECTION.
All orders are shipped via UPS (United Parcel Service) or USPS within the continental U.S., Alaska and Hawaii.
All shipments are F.O.B. Los Angeles, California and are plus freight.
All shipments made within California will be charged sales tax.
Any item(s) damaged in shipping must be signed for as DAMAGED. This helps protect you! A freight claim must also be filed with the shipping company.
NO C.O.D. ORDERS.
All international orders must be paid for in advance either by Money Order or Credit Card.
NO PERSONAL CHECKS ACCEPTED.
Money Orders must be payable in U.S. DOLLARS and MUST include shipping/handling charges.
International customers paying with a credit card will be charged actual shipping charges
plus a $7.50 handling fee. All Duties, VAT, Customs, etc., are the sole responsibility of the consignee.
International customers paying by Money Order should inquire about shipping charges before sending an order.
International orders are shipped via DHL International.
NO C.O.D. ORDERS.
ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE:
We endeavor to maintain our prices for a period of one year, however, due to conditions beyond our control,
prices are subject to change without notice. If there is a price increase of 10 % or more, you will be notified
before your order is started. We are not responsible for delays due to material shortages, work stoppages, strikes by suppliers or any other causes beyond our control.